
Generally speaking if you are a SMB business the E5 phone system features will be sufficient for you.

If you are currently using Office 365 and want to upgrade to the E5 plan there are a few things to consider.

This sounds great so lets look into it closely. You will need to subscribe to a SIP trunk provider and you will get your telephone bill from them. This means that you will be able to replace your old on premise phone system with Office 365 fully integrated phone system. There are some big words in that statement, however the major feature will be the " Cloud PBX".

Last week at the Australian Partner Conference (APC) in Gold Coast, this was a major discussion point.Īccording to Microsoft, the new plan “ will encompass the core value of the modern productivity and collaboration capabilities Office 365 provides today, as well as significant new capabilities including Skype for Business services for real-time communication such as Cloud PBX and PSTN Conferencing, new analytics features like Power BI Pro and Delve Organizational Analytics, and new advanced security features such as eDiscovery, Customer Lockbox, Data Loss Protection (DLP) and Safe Attachments.” A few months ago at the Microsoft Worldwide Partner Conference (WPC) in Orlando, we got the news that the old E4 plan has been replaced as the “ premium Office 365 Enterprise Suite” by E5.
